Reasons why your KYC could be denied
1. Poor Document Quality: Ensure the documents you provide for your account verification are in high resolution and clearly legible. Poor document quality may hinder your verification process. 2. Expired Identification: Identity documents must be valid at the time of verification. Make sure your passport, national ID, or driver’s license is still within its validity period. 3. Inconsistent Profile Information: It’s crucial that the information you provide in your user profile exactly matches the information on the documents you submit for verification. This includes your full name, surname, address, country, and postal code. 4. Residents of Restricted Countries: Clients from certain countries like Iran, United States or North Korea may face additional verification restrictions. 5. Document Format and Validity: Documents such as utility bills and bank statements should be in PDF format and have a minimum validity of three months. Phone and internet bills are not valid for this purpose. 6. Clear Identification Selfie: Along with your documents, you may be asked to provide a clear selfie holding your
