At Smart Capital, we recognize the importance of facilitating smooth withdrawals for our clients. That’s why we have streamlined the process to make it as simple and straightforward as possible. Here are the steps to withdraw funds from your Smart Capital account. Please note that the cryptocurrencies currently available for withdrawal is USDT-TRX.
Steps to Withdraw Funds:
Step 1: Transfer Funds to the Internal Wallet
Log in to your Smart Capital account using your email address and password.
Go to the “Funds” section in your user account and click “Transfer”
Select the account that has the funds you wish to transfer.
Select the destination account, which is your internal wallet (USD Wallet).
Choose the amount. Once the funds are in your internal wallet, you can proceed to withdraw them.
Step 2: Withdraw Funds
Click on the “Funds” tab and then select “Withdraw” from the left menu of your dashboard.
Select the wallet where you had your funds previously transferred to.
Select the currency and payment method from the available options as well as the amount you wish to withdraw.
Fill in the fields with your external Wallet Address and click on “Send Request”. NOTE: Please be sure to use a wallet that matches the network you chose from the Payment Method on step 3. in order to avoid any delays or funds getting lost.
Wait for processing: once you have submitted your withdrawal request, it will be processed within 24-48 business hours. You will receive a confirmation email once your withdrawal has been processed.
If you have any questions after the explanation, you may reach our team at Support@smartcapitalbroker.com as they will be happy to help you!
Security Verification: For security purposes, we may require additional verification, such as two-factor authentication (2FA), which you must have activated from your profile in the security tab before processing your withdrawal request. You must also have completed your KYC verification (level 2).
